For queries about your TalkTalk broadband service.
on 14-02-2025 08:10 PM
When I closed my account four months ago I was told I would be sent a router return bag. Nothing has arrived. Can I now dispose of the router or do Talktalk still want it back?
on 17-02-2025 01:36 PM
I will order a returns bag for you.
on 14-02-2025 11:44 PM
https://community.talktalk.co.uk/t5/Articles/Returning-your-TalkTalk-equipment/ta-p/2348381
The above article lists the items which Talktalk currently recycles and it is probably best to return other equipment anyway.
It's easy enough for forum staff to send out a bag, but they won't be back on here before Monday, @Robbbbb.
Make sure that you have completed your community forum profile details for them to identify your account.
Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information. Scroll down further to find the SAVE CHANGES button.