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Broadband help

For queries about your TalkTalk broadband service.

Why do I use Talk Talk for my Bradband - Zero customer service functionality

Dorkingphysio
First Timer
Private Message

on ‎03-02-2023 10:06 AM

Message 2 of 2

I have no internet connection and for the past two days have been trying to contact this company to try to resolve the issue.

I am not registered so am unable to log in. When trying to register they dont even recognise my account number even though I have been a customer for the past 3 years at least and they are happy to take a DD every month.

Any ideas of how I can proceed?

 

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎03-02-2023 10:15 AM

Message 1 of 2

HI Dorkingphysio

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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