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Broadband help

For queries about your TalkTalk broadband service.

Wi-Fi Router Dropping Wi-Fi

Doozy
Team Player
Private Message TalkTalk
Message 22 of 22

Hi there I have been having problems with my router (Sagem Talk Talk Wifi Router) dropping WiFi connections to both devices on the 2.4Ghz and 5Ghz channels. 

 

Nothing has changed in my setup recently so unsure what it could be. I have noticed that I have lost the white light being on after it has connected back to Talk Talk (After a reset.) I only see the orange blinking light as it connects.

 

The Wi-fi router has plenty of airflow around it so shouldn't have overheating issues should it? 

 

I bought this router when they first came out so could it be old and develop a fault?

 

Many Thanks in Advance,

 

Steven Aldus

Catch Ya In Da Future
0 Likes
21 REPLIES 21

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 21 of 22

Morning,

 

@KeithFrench - Would you be able to offer any advice please?

 

Thanks

 

Michelle