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For queries about your TalkTalk broadband service.

Router

Dusty11
First Timer
Private Message TalkTalk
Message 3 of 3

Hi

I think I need a new router box as I am losing the broadband on my laptop, television and Alexa  on a regular basis. I have had this router for approximately 25 years and I feel it is past its' best as there are more up to date and technologically advanced routers now.

It is awkward to be in the middle of laptop work or television viewing and the signal is lost and sitting waiting for it to reconnect.

Do you agree a new router is the answer to the problem.

Kind regards Maureen  

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Dusty11 

 

If you can give us a call on 0345 172 0088 and ask to speak to the shell migrations team, they can get one out to you.

 

Thanks  

Karl. 

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Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @Dusty11 you might just be right 😊. Your post has been escalated and you should hear soon.

Good luck

D

I don't work here and all my opinions are my own.
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