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Broadband help

For queries about your TalkTalk broadband service.

WiFi keeps dropping

Louise102
First Timer
Private Message TalkTalk

on ‎08-02-2025 03:37 PM

Message 2 of 2

My wifi keeps dropping out.  I’ve completed the online tests which come back and say the line is fine and there may be a problem with my set up.  It’s been working fine up until today and I haven’t changed the set up so can’t see that being the issue.  I have tried turning in and off, unplugging, waiting 30 seconds etc. but still having the issue.  Can anyone help? 

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎10-02-2025 07:17 AM

Message 1 of 2

Hi Louise,

 

Can you please update your community profile to include your:

 

  • Name
  • TalkTalk Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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