Sometimes the white light fails, @BrightEyes88. If everything else works, it isn't urgent.
Did it show amber while it was setting up? That's more important as you need to know what's happening when it's NOT on what should be steady white.
Wait for staff to pick up your thread after the weekend.
Ensure that you have completed your community forum profile details for Talktalk staff to identify your account. Go via your avatar; settings; complete your Personal Information. Then scroll down further to find the SAVE CHANGES button.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
