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Broadband help

For queries about your TalkTalk broadband service.

Wifi keeps going down

ceridebs37
First Timer
Private Message TalkTalk

on ‎21-12-2023 05:21 PM

Message 4 of 4

My WiFi keeps going down and l have to keep reconnecting all the time

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3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message

on ‎27-12-2023 06:35 AM

Message 1 of 4

Good morning,

 

How are you getting on?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎24-12-2023 01:24 PM

Message 2 of 4

When you say the WiFi keeps going down, is this really the WiFi, or is it the internet? Which make/model of router do you have & what is the status of the light(s) on the front when it does this?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Chris-TalkTalk
Support Team
Staff
Private Message

on ‎22-12-2023 09:33 AM

Message 3 of 4

Hi ceridebs37,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number or account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

Chris, Community Team 

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