Broadband help

Namisaria · ‎23-12-2023

Hi,

Is there any chance to get another router? Currently we have eero, but it only has one VLAN slot, and I need one with at least two, to be able to connect my PC and my TV via VLAN, as the TV model I have is not compatible with the router and can't use it via WiFi.

Thank you.

Anonymous · ‎27-12-2023

Morning,

How are you getting on?

Need to connect multiple devices to a wired network? Investing in a network switch will allow you to connect several devices to your router via a wired connection, ensuring that every device is provided a seamless high-speed connection. You can use any network switch you like, but we’d recommend a gigabit network switch, which can handle speeds of up to 1000 Mbps.

Thanks

Michelle

KeithFrench · ‎24-12-2023

By VLAN I assume that you mean LAN, they are not the same. The normal way to increase the number of LAN ports on the Eero is via a small gigabit switch from somewhere like Amazon. Make sure it's gigabit (1000Mbps) and not the older 100Mbps) models.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Gliwmaeden2 · ‎23-12-2023

Staff will not be back at all before Wednesday, @Namisaria.

Complete your community forum profile details ahead of that for them to identify your account.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Broadband help

Switching router