For queries about your TalkTalk broadband service.
yesterday
does anyone know if my router does not connect and they send me a new one does it cost me a fee?
57 minutes ago
Hi Grazza57
Did we send you a new router but advise it would be chargeable?
yesterday
yes l have a new one but you want me to pay for it and l am waiting for a manager to call me between 1400 and 1600 gmt it is now 1605 to discuss a compromise
yesterday
Hi Grazza57,
If the router is faulty then we can replace it free of charge. Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Chris
Chris, Community Team
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