can't get on to net.

[lyntramp]

Hi

Since yesterday as soon as I turn on computer and go to email I continualy get this page is not responding message and I can't get any further.

[Karl-TalkTalk]

Excellent, thanks for confirming.

Regards,

Karl. 

[lyntramp]

hi

all working o.k. now thank you.

[Michelle-TalkTalk]

Morning,

How has your connection been over the weekend?

Thanks

Michelle

[Debbie-TalkTalk]

Hi lyntramp

Thanks for your reply.

We will check in again with you on Monday to see how the connection has been over the weekend.

Debbie

[lyntramp]

Hi

just turned on computer and everything now seems to be working so I don't know what the problem was ,anyway thanks for your replies I will se how it goes.

[Michelle-TalkTalk]

Morning,

I'm sorry for the delay. So just to confirm, is it only the one device that won't connect? Could you confirm the make and model of the device that won't connect please?

Thanks

Michelle

[lyntramp]

Hi

sorry I didn't answer your question I have done all the checks   I rebooted a   few times and turned of the router but its not the router as it works on my sons laptop upstairs.

[lyntramp]

Hi

I don't  have a laptop I have a desktop, if I go on to my favorites page and press on talktalk/broadband fibre,tv and calls it works it never used to say new.talktalk.co.uk something has changed on my computer

[Chris-TalkTalk]

Have you tried rebooting your laptop? If not then can you try this

Chris

[lyntramp]

hi

my sons laptop upstairs is working fine. but I keep getting page not respond ing continually and in the address bar at the top of the page new.talktalk.co.uk it just started to say that and saying technical-error.I  s poke to someone on chat yesterday but gave up.

[Chris-TalkTalk]

Hi lyntramp,

Your router appears to be connected to the internet. Are you able to access webpages?

Chris