I have tried calling to cancel my subscription. I have spoken to 3 people, confirmed security 3 times just to then be placed on hold. Please can you just cancel the account opposed to making me jump through hoops to get me know where.
A Arne says, it is the Loyalty Team who deal with cancellations, so next time you call, if you say "Loyalty Team" when asked why you are calling, you should get straight through to the correct people.
