download speed

[denene]

My download speed after several tests only averages around 2 M/s. This is very poor what is the problem

[Michelle-TalkTalk]

Hi denene,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle