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Broadband help

For queries about your TalkTalk broadband service.

Return equipment

fotstoik
First Timer
Private Message TalkTalk
Message 3 of 3

I have now left Talk Talk and still waiting on instructions and pre-paid label on how to return my old modem. It's been almost a month.. How can I get an update? Phone line hasn't been helpful. I do not want to be charged because Talk Talk has been useless..

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi fotstoik

 

I have requested a returns bag to be sent to you ASAP.

 

Regards.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Staff will send you a returns bag, @fotstoik. They are back on here from Monday. 

 

Keep a certificate of posting to keep track of its return.

Gliwmaeden2, a fellow customer.
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