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Broadband help

For queries about your TalkTalk broadband service.

iPad Air won’t reconnect to WiFi, incorrect password?

Jldowding
First Timer
Private Message

on ‎24-10-2022 02:41 PM

Message 2 of 2

 

 Following a thunderstorm and a power cut my iPad Air disconnected from the home Wi-Fi. All other devices are have reconnected to the home Wi-Fi with no issue.

 

However the iPad Air will not reconnect it advises incorrect password despite this being correct. I have tried rebooting the router, I have also tried turning the Wi-Fi on and off on the iPad, I have also tried turning the iPad off and restarting the device, I have tried deleting the network settings, I have also tried resetting the personal settings all without success.  I have also taken the iPad to a different address and been able to connect to a different home Wi-Fi so the issue is not the device.

 

Can anyone advise what to do next? 

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎24-10-2022 02:55 PM

Message 1 of 2

Hi

 

Have you tried a pin reset of the router - hold a pin or paperclip in the reset hole at the back for 10 seconds and this will fully reset the router.   Set everything back up and try to connect all devices and see if the Ipad connects.

 

Karl.

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