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Broadband help

For queries about your TalkTalk broadband service.

mps drops by at least half

byson1
Newbie
Private Message TalkTalk
Message 2 of 2

router is  HUAWEI H635 this is ten years old and I think its past its best, down to 20 mps or less,  switch off for 30 minutes turn on again and its back up to 50 mps, This lasts for a couple of days, then back down to 20 or less.

I have changed channel from 11 to 15  but makes no difference, on auto at present, still only lasts a couple of days. anybody else have this problem. cheers byson1

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Please complete your community forum profile details, @byson1, so that staff can identify your account. 

 

Go via your avatar, settings and follow instructions to complete Personal Information. Scroll down to SAVE CHANGES. 

 

Staff will respond during the week. 

Gliwmaeden2, a fellow customer.
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