For queries about your TalkTalk broadband service.
5 hours ago
Flashing amber light on router since it was switched off for electrical work. No internet connection for 2 days. Ran all diagnostic tests and going round in circles on the website which has led me here.
5 hours ago
Hello,
Thank you. I've run a test on the line now which hasn't detected a fault, however I can see that the router is not in sync. Do you have an alternative router that you can test with please? If not then we can send a replacement router to rule this out.
Michelle
5 hours ago
I have now updated my community profile as requested.
5 hours ago
I have now updated my profile as requested
5 hours ago
Good morning,
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle