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Broadband help

For queries about your TalkTalk broadband service.

renew contract

mirold
First Timer
Private Message

on ‎09-02-2022 10:09 AM

Message 3 of 3

hello, 16 March is the end of my contract. when I want to renew my contract online it is much more expensive and a TV fee has been added which I don't want because I don't use TV. I got better deals from EE Broadband. I do not know what to do?

Regards

Mirold

Thanks. Mirold
0 Likes
2 REPLIES 2

SocialTeamJo
Support Team
Staff
Private Message
In response to Gliwmaeden2

on ‎11-02-2022 12:00 PM

Message 1 of 3

Hi mirold,

 

Our Loyalty Team would be more than happy to discuss what plans and offers are available, you can reach them on the link Gliwmaeden2 provided 🙂

 

Thanks, 

Jo

 

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎09-02-2022 10:17 AM

Message 2 of 3

The TV charge can be removed by Talktalk agents over the phone:

 

03451 720046 or on Chat, @mirold :

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

To get better deals, you should contact Talktalk directly anyway using these methods, and avoid clicking on email links or My Account offers. 

 

That enables you to haggle too, if you are noticing better competitive prices elsewhere. 

Gliwmaeden2, a fellow customer.
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