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Broadband help

For queries about your TalkTalk broadband service.

router has no power

PSD86
First Timer
Private Message
Message 9 of 9

Router lost power last night and wont switch on, help needed please

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8 REPLIES 8

Message 1 of 9

Excellent, Thanks for confirming.

 

Regards,

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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PSD86
First Timer
Private Message
Message 2 of 9

Hi Debbie, all good thanks, new router working fine

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Message 3 of 9

Hi PSD86

 

How are you getting on?

 

Thanks

 

Debbie

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Message 4 of 9
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Message 5 of 9

Thanks Debbie

Message 6 of 9

Hi PSD86

 

Thank you 🙂

 

The replacement router and a returns bag for your current router are on the way.

 

Please allow 24-48hrs for this to arrive. Let us know how you get on.

 

Thanks

 

Debbie

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PSD86
First Timer
Private Message
Message 7 of 9

Hi Debbie I've added the details

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 8 of 9

Hi PSD86

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

 

Thanks

 

Debbie

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