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router login page not loading

kumsis
First Timer
Private Message TalkTalk

on ‎14-02-2024 11:34 PM

Message 3 of 3

Hi,

 

The router login page address [http://192.168.1.1] is not loading. Currently I have the wifi switched off on my router, to turn it on I have to login to the router to make the change. At the moment it is only possible to access internet via a ethernet cable. Please help. It is urgent as none of the devices are able to connect to the internet with the wifi turn off.

:))
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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎16-02-2024 09:01 AM

Message 1 of 3

Hi kumsis

 

How are you getting on, did you try the factory reset?

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎15-02-2024 07:20 AM

Message 2 of 3

Hi kumsis

 

I'm sorry to hear this.

 

Have you factory reset the router using the pin hole reset for ten seconds?

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