For queries about your TalkTalk broadband service.
on 23-01-2024 05:02 PM
Is it possible to change the person in the contract without having to terminate the contract? My contract runs until August but I'm thinking about moving out, but there will be another tenant at this address who would like to take over the contract
on 23-01-2024 07:00 PM
It's my pleasure. All the best to you both on your respective home moves.
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on 23-01-2024 06:12 PM
Thank you very much for your reply, it is very helpful.
on 23-01-2024 05:57 PM
Yes, you'll need to both complete a Change of Ownership form and return the form(s) to TalkTalk. Here's the details - Change of Ownership.
To change the owner of your account, both the current account holder and the new account holder will need to complete a Change of Ownership form - this can be requested in My Account. Please get in touch below if you have any issues doing this online.
The new account holder must be 18 or older and only the new account holder needs to complete a Direct Debit mandate with their bank details.
You can fill the forms digitally or email clear photos of the forms and mandate to: concerns@talktalkplc.com alternatively you can post to :
TalkTalk
PO BOX 675
Salford
M5 0NL
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