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Broadband help

For queries about your TalkTalk broadband service.

update my contract

Kamrani82
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 5 of 5

Hi my account number is XXXXXX and I want to know if my contract finish can I have go for new contract to get my price down because this price for me is too high to pay every month? Thank you very much if you let us, thank you.

0 Likes
4 REPLIES 4

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 5

No problem, @Divsec the advice is the same anyway.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Message 2 of 5

Sorry Keith our posts crossed.

I don't work here and all my opinions are my own.

Divsec
Community Star
Private Message TalkTalk
Message 3 of 5

Hi @Kamrani82 best to phone on 03451720088 and ask for renewals. It will be a negotiation and do remember please that boosts are not part of your contract and once discounts expire they are charged at full price.

I don't work here and all my opinions are my own.

KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 5

Your contract cannot be negotiated via this forum. The way to get the best price possible is to contact the Loyalty Dept, their direct numbers are 0345 1725157 pr 0330 1278960.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?