Does your sign in not work with the last changed password?
If that doesn't work then as you haven't set up Password Reset details then these will need to be set up for you. Please ensure your Community Profile Personal Information (Click here) includes your name, address, current landline 'phone number and an alternate number (mobile recommended).
Add, then scroll down and add, to the Private notes box, the email address and Reset details - an alternate active email address and a mobile phone number for the password reset to be set up for you - save changes. The TalkTalk Community Team OCE will request any extra verification by Private Message and then arrange for the Reset details to be set up.
welcome day seven going on Day 8 and still unable to access my Lineone account come on talk talk fix this as some of us are still unable to reset our account as we don't have a Talk talk BB /phone or TV account .
so you cant reset them
Hi Lindon-p, I've sent a chaser for you. Hopefully, that will help get this sorted for you.