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Account version out of date

Lynn11
First Timer
Private Message TalkTalk

on ‎04-11-2025 03:47 PM

Message 4 of 4

Hello. I am receiving emails and not sure if genuine of spam. Says my account version is out of date and after. Nov 10th I will no longer be able to send or receive emails. Requests that I click a link to upgrade. 
I have seen that stand alone email accounts are to be charged for, but I have broadband too so thought I did not need to do anything.

Should I follow the link.?

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3 REPLIES 3

amahle-TT
Support Team
Staff
Private Message
In response to Lynn11

on ‎04-11-2025 04:51 PM

Message 1 of 4

We are happy that your issue has been resolved, is there anything else you would like us to assist you with at the moment?

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Lynn11
First Timer
Private Message TalkTalk

on ‎04-11-2025 04:48 PM

Message 2 of 4

Finally got through to a real person on talk talk who sorted everything for me.

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fr8ys
Community Star
Private Message TalkTalk

on ‎04-11-2025 03:54 PM

Message 3 of 4

Have you had any previous messages regarding subscribing to Everymail?

 

Please see here for more details
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M19473...
Please post back once you have actioned if you believe your emails require linking.
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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