Adding talktalk email to outlook

[Repton_VS]

Windows Mail has finished and I am trying to use Outlook. I have added my talktalk email account to Outlook but when select the account and I log in it says 'incorrect email address'.

Grateful for any suggestions please! 

[Ady-TalkTalk]

Great stuff thanks for letting us know. 

Ady

[Repton_VS]

I have now sorted the issue: had to use advanced settings to select IMAP account before continuing to sign in.

[Repton_VS]

Yes, I have been using the email adress for many years! I don't get as far as entering a password as Outlook rejects the email address.

I have added the talktalk email address to Outlook but it then requires me to login and that is when it rejects the email address!

[Ady-TalkTalk]

Hi Repton_VS, have you tested the email address in webmail to make sure you have it correct with the correct password?

Ady