Attaching an Alternative email address or Mobile phone via TalkTalk webmail,
for renewing the password of a TalkTalk email address
In https://community.talktalk.co.uk/t5/Articles/Managing-TalkTalk-Mail/ta-p/3082194
-->Adding & updating your recovery details, it says:
Log into Mail
From the menu bar select your Profile Icon on the far right then select Update your reset details
Add or change the Mobile phone number
Add or change Alternative email address
When complete, select Save
That's it, so if you ever forget your password you can select either of these alternative contacts and we can send you a secure link to change your password.
THIS IS THE CORRECT VERSION
In https://community.talktalk.co.uk/t5/Articles/Changing-your-email-password/ta-p/2556067
-->Adding & updating your recovery details, it says:
Log into your TalkTalk mail via Webmail
From the burger menu (3 stacked lines) on the right of the screen or cog wheel if using mobile select Update your reset details
Add or change the Mobile phone number
Add or change Alternative email address
When complete, select Save, I was staing
That's it, so if you ever forget your password you can select either of these alternative contacts and we can send you a secure link to change your password.
THIS IS THE WRONG VERSION
The only difference is that one starts, by correctly selecting the Profile Icon
I wasn't querying anything, just stating something I had checked.
This might help others from being misdirected, or distracted,
Bill
