cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Blocked emails

Caroles23
Newbie
Private Message TalkTalk
Message 2 of 2

I am not receiving any emails  from my son's school when I have received them for the last 12 months. Address concerned j.buxton@ryburn.tlt.school.  All the other emails from school are ok and I am able to send emails to the address. Why can I no longer find a check list to find if this is blocked and how can I do it under the new feel webmail. Feel this should be something customer should be able to access.

0 Likes
1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Caroles23, it looks like the IP address that the sender used was spamming on Friday and Saturday so the mail was blocked, others on other IP addresses got through. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes