Blocked sending urgent emails - Link my email to my account

[speacock36]

I have realised i am blocked from sending urgent, important emails after noticing blocked notifications. Logging into my email account it is asking me to subscribe.

I am an existing TalkTalk account holder and followed the instructions earlier this year, therefore I do not need to pay the subscription fees.

I have been waiting on chat for well over an hour this evening and don't expect to speak to anybody. Can somebody please sort this out for me. thanks 

I have also completed the personal information that includes my email address to be linked to my account 

[nambuso-TT]

Hi there @speacock36 going through the notes on your account I can see that a webform was filled in for you to reinstate your services. Should you require any further assistance, please do not hesitate to contact us. Thank you very much for contacting TalkTalk. Have yourself a lovely day ahead:) 

Goodbye!👋

[speacock36]

Update - finally got through on chat and this has now been raised to the technical team for resolution in the next 24 hours.