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email support

Ask us about your TalkTalk email account and Webmail.

Cannot open e.mails or see mails in folders

td123
Whizz Kid
Private Message TalkTalk
Message 2 of 2

I see several reports of client mails not working correctly. I'm not sure if my problem is related but I can access my mailbox okay and see both previously read and new/unread e.mails but neither old or new mails will open. When I click on one the area where the mails were listed goes blank with a spinning timer near the top. The Inbox is the only one I can see mails in. I cannot see any mails in either Spam; Sent; Trash or any of my archive folders

 

I have a tiscali mail account and use the Edge browser but I have checked with Chrome and the situation is the same there too

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td123
Whizz Kid
Private Message TalkTalk
Message 1 of 2

It looks like whatever the problem was, (server downtime maybe?) it has been resloved as everything seems to be working as it should.