This would all have been explained in your order or renewal email or letter at the time of taking this out.
All ISPs have this charge around April each year written into the contract and TalkTalks was actually lower than most others.
The way it is applied will be changing next year due to an ofcom ruling. Just how is yet to be divulged.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
