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DMARC

djburge1
First Timer
Private Message TalkTalk
Message 4 of 4

Emails keep bouncing back with the following message

 SMTP error from remote mail server after end of data:
   550-5.7.26 Unauthenticated email from talktalk.net is not accepted due to
   550-5.7.26 domain's DMARC policy. Please contact the administrator of
   550-5.7.26 talktalk.net domain if this was a legitimate mail. To learn about
   550-5.7.26 the DMARC i

How do I set this up or can talktalk do this for me.

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3 REPLIES 3

jbuchanangb
Philosopher
Private Message TalkTalk
Message 1 of 4

It is a bit harsh to say that TalkTalk's mail reputation has been trashed. I experience the error description which you have quoted in one particular set of circumstances, when I send from a TalkTalk address to an email forwarding service, which then tries to send the item on to the real destination email service. That forwarding action triggers the DMARC error because the recipient service finds something not to like about my email message coming via a forwarding service. Oddly it only happens for a specific addressee when they are one of a list of addressees, not a sole addressee. I have reported in the forum, and effectively had to learn to live with it. See https://community.talktalk.co.uk/t5/Email/Delivery-failed-to-Gmail-address-via-an-alias/td-p/3080824

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.

Message 2 of 4

Thank you for your reply . Much appreciated 

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mbsharp
Sightseer
Private Message TalkTalk
Message 3 of 4

DMARC is part of a verification system for traffic between email servers. As such it is not something personal to you or which you can set up. If you look at other posts in this section you will see that loads of people have the same problem because the reputation of TalkTalk email servers has been trashed and multiple other email providers will not accept anything from TalkTalk. You can receive but not send. Maybe some time in the distant future TalkTalk will sort this out, but I wouldn't hold your breath. Meanwhile, get yourself a Gmail account.

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