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email support

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E Mail hacked over Christmas (Tiscali.co.uk)

wickedlady
Sightseer
Private Message TalkTalk

on ‎06-01-2025 11:22 AM

Message 2 of 2

Foolishly responded to a Talk Talk scam Email and the account was hacked. I have changed the password, checked for any forwarding changes, but now are not getting any emails through apart from Santander !!! What more do I need to do to reactivate this account.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎07-01-2025 02:22 PM

Message 1 of 2

Hi wickedlady, when you changed the password did you use one that had never been used before on this mailbox? If not you need to. 

 

There was still a mail forward in place so I've disabled that for you. Please let me know if you still need help.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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