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email support

Ask us about your TalkTalk email account and Webmail.

E-mail Security

Strathallan57
First Timer
Private Message TalkTalk
Message 3 of 3

What is the easiest way to check the security of my e-mail account?  (I have had problems in logging in to some online accounts, and I want to make sure that my e-mail account is safe).

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 3

If you think security is compromised you should change your password to one you have never used.

 

Also check you have a recovery email address and phone number set so that you can regain access to your account should it ever be compromised.

 

On a general note, if you are having issues logging into sites, not sure if they are compromised or you've forgotten your passwords, do a virus scan of your device and also run a malware scan. I use malwarebytes free version. To this should confirm you are ok or quaranteen any suspicious files.

 

Hope this helps.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

mandisa1-TT
Support Team
Staff
Private Message
Message 2 of 3

Hi there @Strathallan57 I would advise you check your email security settings. @fr8ys any advice on this?

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