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Email Account Hacked

Message 2 of 2

So my email account was hacked on Monday. it appears all my sent emails and my address book have all disappeared. I am assuming the hacker has sent emails to everybody. I have managed to change my recovery email address as the one it had wasnt mine but how do i get back all my sent emails back onto my computer....every suggestions is based on them either being in my trash or i have deleted them...which i havent

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

If the hacker has maliciously deleted them, there's no way to retrieve them if they are not even in Trash, @ElaineMartin45.

 

Webmail is not backed up by the host company, so we always need to keep copies / screenshots of really important stuff. 

 

You need to reset your password after being hacked and run antivirus/check for malware on all your devices. 

Gliwmaeden2, a fellow customer.