Email (POP) address locked out, others sporadically failing login

[m4r35n357]

One of my old Pipex accounts has been erroring at login for months now.  I would expect a communications company to know when this happens and fix it without my intervention, or let me know what I need to do.  Nothing, as usual.  TT has the logs, and makes all the changes, not me!

I have not changed anything at my end, so it is up to TT to fix this - I am happy to provide essential information, but not the deluge of "homework" questions that I usually get when there is a TT issue.

So, if there is anyone responsible reading this, I await contact by email.  It has taken be several login attempts to even find anything remotely resembling a support address, this site is truly awful to use, as it has always been, and I hate having to navigate the mess.

I am seriously looking elsewhere now, so this is your last chance TT.

[m4r35n357]

@Ady-TalkTalkdid you get my PM?

I can't find any record of it myself for reference . . .

[m4r35n357]

NP!

I would not consider it a good thing to be "experienced" in this UI 😉

Maybe it works better on phones, but I sort of doubt it . . .

[Gliwmaeden2]

Not contradicting you at all, @m4r35n357.

The image I posted shows you what you find after clicking on the avatar or simply the person's name.

If you use the link method that you posted above, you simply add the person's name in manually. 

[m4r35n357]

Thanks for the phone screenshot.

I am on a computer, and the blue button sends me here, not to the user's profile:

https://community.talktalk.co.uk/t5/notes/privatenotespage

I have to click on the avatar, not the blue button!

[Gliwmaeden2]

@m4r35n357, it's the blue SEND MESSAGE button. That takes you to the PM messaging area. Simple to post from there.

 

[m4r35n357]

I just said - I don't know how to PM here!

[Ady-TalkTalk]

To send a personal message simply click on my avatar and select send message. 

Ady

[m4r35n357]

@Ady-TalkTalkHow do I do that? Despite being a "whizz kid" from past exploits I can't remember how to PM here and I can't find anywhere in the user interface to PM you . . .

BTW as for the UI I have already gone round the houses trying to log in on a different (wtf?) login box with no pre-filled data, so I had to go back to the home page, log in from there & find this thread again!

[Ady-TalkTalk]

Hi m4r35n357, please send me a personal message with the affected email address and I'll see what I can do to help.

Ady