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Talktalk legacy account emails not sending

Otway
First Timer
Private Message TalkTalk
Message 8 of 8

My talktalk legacy account is not sending any of my emails. It is a filtering problem within the talktalk server and it refers to 503 RCPT errors, internal delivery failure, The emails are perfectly innocent and sent to regular correspondants but will not send even to myself. Trying to find a live 'chat' link has defeated me. The internal delivery (TalkTalk → TalkTalk) is failing. My address is a tiscali one.

Nick

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7 REPLIES 7

Message 1 of 8

Thanks a Milli @Gliwmaeden2 

Message 2 of 8

@mandisa1-TT, I have just re-edited the post [post 3#] as the account number was still showing. Only an email address had been removed. 

 

You can see this in edit history. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Message 3 of 8

I edited you post and deleted your TalkTalk account number, as the post is public. Did you receive any communication from us advising your TalkTalk mail plus account has been migrated over to Everymail?

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Private Message TalkTalk

Message 4 of 8

I do not have a broadband account just an email account for which I pay you £50 per year. . I think I said that above. This is a legacy email‑only Tiscali account. I’m getting 503 RCPT errors and policy‑reason rejections. Please escalate to the email platform team / Postmaster.” I gave you my account number above but repeat it here .

Thanks, Nicholas  Mayne

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Message 5 of 8

I am not picking up an active broadband account. Did you receive any communication from us advising of your account being migrated over to Everymail?

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Otway
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 6 of 8

Yes my (I think you call it 'legacy' account) number is fghijkl.....My email is

I think you some severe filters put on the account and I cannot send to anyone even my regular children and as a check to myself?

Appreciated if you can fix it. I have recently paid my annual subscription.

Regards, Nick Mayne

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mandisa1-TT
Support Team
Staff
Private Message
Message 7 of 8

Hi there @Otway We sincerely apologize for the inconvenience caused to you. Do you have an active account with us?

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