Ask us about your TalkTalk email account and Webmail.
on 23-09-2023 12:39 PM
Hello,
Yesterday I received an email, assumed to be from TalkTalk, stating that I need to refresh my email account settings before the 10th Oct. It provides a link to go to the account but it does not work and I have since heard it is a scam.
Can anyone provide some more information? And why, when I used the main TalkTalk account Chat service, the person I chatted with did not know anything about it and asked me if I wanted the details of the settings sent by email.
Well confused.
on 23-09-2023 12:48 PM
See the sticky at the top of the board and much discussion on here.
Report phishing, block sender, delete the email and run a malware check.
Keep antivirus software up to date.
Talktalk Chat agents are frequently behind the curve and not sufficiently informed. Follow the advice in the community, @galan46.