Make sure that ALL email addresses connected with your service are listed in Private Notes, @Anton52.
Go via your avatar; settings; open up the Personal Information area and complete that with your account number or Talktalk landline number. Make sure that's done and scroll further down to Private Notes. After adding the email details scroll down further to find the SAVE CHANGES button.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
