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Emails from local club not being received

fr8ys
Community Star
Private Message TalkTalk

on ‎30-12-2023 10:02 PM

Message 5 of 5

My local rambling club is getting failure notices to TalkTalk email addresses including my wife's and my addresses.

 

The club uses group lists to send to members and they come from an outlook email address.

 

The admin sent me this rejection text.


"cm8nec gave this error:
JWHirb5MENjXVJWHirMdeg *Content rejected* (TT992)
<address> @talktalk.net)
There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your email admin."

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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4 REPLIES 4

Ady-TalkTalk
Support Team
Staff
Private Message
In response to fr8ys

on ‎03-01-2024 11:59 AM

Message 1 of 5

Excellent thanks. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

fr8ys
Community Star
Private Message TalkTalk

on ‎02-01-2024 01:10 PM

Message 2 of 5

@Ady-TalkTalk yes. Asked for mail to be sent. Received ok.

 

Thanks

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎02-01-2024 12:41 PM

Message 3 of 5

Hi fr8ys, I've been asked to check if mail is working normally now. They're saying it should be working ok. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Gliwmaeden2
Community Star
Private Message TalkTalk

‎30-12-2023 10:07 PM - edited ‎30-12-2023 10:07 PM

Message 4 of 5

Yes, we've been scratching our heads about this all day!

 

How to waste time on a dull, rainy day between Xmas and New Year. 

 

It is a real nuisance. 

 

Gondola has the technical explanation. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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