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Emails from talktalk to yahoo addresses indicate as sent but don't go

TLKRT
First Timer
Private Message TalkTalk
Message 11 of 11

As of 5pm Thursday 24th Oct 2024, emails from Talktalk to yahoo addresses (including @sky.com address) indicate as sent but all of a sudden stopped reaching / being delivered to recipients.

 

Specifically Talktalk emails being sent from Outlook (on home PC).

 

My email address ends in @talktalk.net

 

Emails from Talktalk via Talktalk webmail sent to yahoo addresses works sporadically

 

Have done all checks including mail (server) set up, spam / filter accidental blocking of addresses no change.

 

Have already spoken to agent on live chat but was advised to just use webmail which is not helpful.

 

Would appreciate a proper diagnosis and resolution. It's been working for a long time right  up to two days ago.

 

Emails from yahoo to talktalk working fine

 

 

10 REPLIES 10

TLKRT
First Timer
Private Message TalkTalk
Message 1 of 11

Looks like the issue has been resolved.

paulh12
First Timer
Private Message TalkTalk
Message 2 of 11

What is written above is absolutely correct and true to my situation also.   How can I send a TEST message to Yahoo to check out the efficacy of their Server?

0 Likes

Message 3 of 11

No idea its entirely in Yahoo/Sky hands. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

Message 4 of 11

Thanks for the heads up Ady, any indication when yahoo will resolve this and what happens to the emails already sent but not received? 

0 Likes

DoggyB
First Timer
Private Message TalkTalk
Message 5 of 11

re sending emails to Yahoo I also have the same problem sending from my @Tiscali address using Mail on a Mac (which indicates the message has sent - but it has never arrived). However, if I go to my online account with TalkTalk, the message can be sent and arrives OK.

Any answers from Talk Talk would be very gratefully received please.

0 Likes

Message 6 of 11

Hi all, networks have confirmed that Yahoo/Sky are deferring block TalkTalk emails due to unexpected volume or customer complaints. Our network team have reported it to them, but customers of sky yahoo would be wise to report the issue to them so that they can adjust the filters to compensate. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

Lyn52
First Timer
Private Message TalkTalk
Message 7 of 11

I also have the same problem.

0 Likes

TLKRT
First Timer
Private Message TalkTalk
Message 8 of 11

It's linked to this post / issue sent by another client as @sky.com email uses Yahoo....

 

https://community.talktalk.co.uk/t5/Email/Talktalk-emails-not-being-received-by-sky/m-p/3073207#M181...

 

 

0 Likes

TLKRT
First Timer
Private Message TalkTalk
Message 9 of 11

not yet....

0 Likes

TonyC6
First Timer
Private Message TalkTalk
Message 10 of 11

I have the same issue, has anyone come up with a fix?

0 Likes