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email support

Ask us about your TalkTalk email account and Webmail.

Emails

J13ses13
Newbie
Private Message TalkTalk

11 hours ago

Message 5 of 5

About 2 months ago my tiscali emails stopped working on my Samsung email app. I have been unable to get them back after several conversations with Talk Talk. I then installed the TalkTalk email app, which worked until last night and now that has stopped too! I need my emails for work and am now desperate. I have tried installing the email with all the correct information,  it keeps saying that the account is not verified. I believe that TalkTalk have to 'restore' my IMAP access? 

 

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4 REPLIES 4

J13ses13
Newbie
Private Message TalkTalk
In response to Ady-TalkTalk

3 hours ago

Message 1 of 5

Thank you so much, what was the problem? You have been the only person that has been able to help and I have spoken to about 10 different people from Talk Talk!!!!

Ady-TalkTalk
Support Team
Staff
Private Message

4 hours ago

Message 2 of 5

You should find your service is back to normal. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

5 hours ago

Message 3 of 5

Hi j13ses13, it looks like you've been limited to webmail only. Do you have a current paid for package? 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Divsec
Community Star
Private Message TalkTalk

5 hours ago

Message 4 of 5

Hi @J13ses13  your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

 I would always recommend having an ISP independent email account, for just this kind of emergency.

All the best

 

I don't work here and all my opinions are my own.
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