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Spencerw7
First Timer
Private Message TalkTalk
Message 5 of 5

I've just switched to a new Android phone. On the old phone I could expand an individual message in the Netmail App in the usual way by touching the screen and moving my fingers apart. But this doesn't work on the new phone. The procedure zooms in on the screen in other programmes but not in the Netmail App. I can't find a setting that would facilitate this.

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4 REPLIES 4

Message 1 of 5

Those are wonderful news, take care. Thanks

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Spencerw7
First Timer
Private Message TalkTalk
Message 2 of 5

Thanks for the advice, but I've now managed to resolve the problem. I did so by enabling the "force enable zoom" option in Chrome's accessibility settings 

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Message 3 of 5

Hi there @Spencerw7, I agree with fr8ys that it could be a phone limitation hence on your old phone it allowed you. Thanks

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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

Have you tried double tapping the screen. This sometimes works.

 

Other than that I'd suggest this is a limitation / incompatibility within the phone itself rather than with the app.

 

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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