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Groups.io bouncing emails

sixandup
First Timer
Private Message TalkTalk
Message 5 of 5
 

I am getting messages again from groups.io to unbounce my emails.

Would someone  be kind enough to advise me how I can stop this happening and what is causing it as it is becoming an issue.

Many thanks

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4 REPLIES 4

Message 1 of 5

You're welcome.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 5

Thanks Ady - much appreciated and will contact groups.IO

 

 

Cheers

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

I've had a reply. groups.io are including hashtags in their subject line which triggered a regex block. This means it was their fault not ours for a change. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Ady-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi sixandup, I've asked the team to check and I'll be amazed if they don't tell me that there's a problem with the senders mailing lists.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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