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on 07-10-2024 12:26 PM
I am getting messages again from groups.io to unbounce my emails.
Would someone be kind enough to advise me how I can stop this happening and what is causing it as it is becoming an issue.
Many thanks
on 10-10-2024 08:23 AM
You're welcome.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 08-10-2024 12:22 PM
Thanks Ady - much appreciated and will contact groups.IO
Cheers
on 08-10-2024 11:56 AM
I've had a reply. groups.io are including hashtags in their subject line which triggered a regex block. This means it was their fault not ours for a change.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 07-10-2024 01:45 PM
Hi sixandup, I've asked the team to check and I'll be amazed if they don't tell me that there's a problem with the senders mailing lists.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.