We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Groups.io bouncing emails

sixandup
First Timer
Private Message TalkTalk

yesterday

Message 4 of 4
 

I am getting messages again from groups.io to unbounce my emails.

Would someone  be kind enough to advise me how I can stop this happening and what is causing it as it is becoming an issue.

Many thanks

Labels:
0 Likes
3 REPLIES 3

sixandup
First Timer
Private Message TalkTalk
In response to Ady-TalkTalk

5 hours ago

Message 1 of 4

Thanks Ady - much appreciated and will contact groups.IO

 

 

Cheers

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

6 hours ago

Message 2 of 4

I've had a reply. groups.io are including hashtags in their subject line which triggered a regex block. This means it was their fault not ours for a change. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Ady-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 3 of 4

Hi sixandup, I've asked the team to check and I'll be amazed if they don't tell me that there's a problem with the senders mailing lists.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
© TalkTalk 2024