Hi Morag6, there have been some process changes that mean as you no longer have an active account I can't get your reset tool updated for the email address. I can get the email address restricted to stop the hackers doing any damage with it. Is that ok?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
My email moragconnolly@talktalk hasn’t been affected. I afraid the mobile numbers are our old UK numbers and are no longer in use. Are our new French numbers of any use for a reset?
Hi Morag6, is the email address linked to your account? If it is please send me a personal message including the affected mailbox, alternative mail address and mobile for password reset tool.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
