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on 05-09-2024 11:31 PM
I'm not receiving incoming emails from one certain email domain account as far as I know, its only the one, I've not blocked them, or have any rules set up for them, they are not even being delivered to my talk talk web mail, they are from my work and very important
I raised this with Talk Talk 3 days ago, and they still haven't fixed the fault REP-14703513
it seems when contacting to to find out when the fault will be fixed all you get is lip service and the fault as been escalated to be fixed and should be fixed within 3 working days, I reported this 3 working days ago and still not been fixed
on 09-09-2024 02:33 PM
Hi Carl,
How has it been over the weekend, have you received any further emails
Chris
Chris, Community Team
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on 06-09-2024 03:58 PM
Hi Ady
Still not receiving the emails can you please fix this
I did receive 1,
tried again and now receiving nothing
this as been going on for over 4 days now's why is TalkTalk blocking my incoming emails from this address
Regards
Carl
on 06-09-2024 03:04 PM
still not working, I did receive one email, so tried again and nothing, so fault still continues
can you please fix this as its over 4 days since being reported now and still same fault
Regards
Carl
on 06-09-2024 12:34 PM
just sent you the email address
regards
Carl
on 06-09-2024 11:46 AM
Hi KandC, please provide the senders email address in a personal message and I'll run checks to see if I can see why we're blocking it.
Ady
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on 06-09-2024 10:34 AM
Yes all my mails seem to be going to my employer, but for some reason TalkTalk are blocking incoming mails from my employer and doing nothing about it
06-09-2024 12:23 AM - edited 06-09-2024 12:24 AM
So a similar problem to back in June?
https://community.talktalk.co.uk/t5/Email/Why-am-I-NOT-recieving-some-of-my-emails/td-p/3045191
Are you able to send to your employer, @KandC?