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Incoming emails to my tiscali account not being received

ALM-Lancs
Repeat Guest
Private Message TalkTalk
Message 6 of 6

Since yesterday evening I have not received any incoming emails from accounts other than with tiscali or TalkTalk email addresses. I have sent test emails to my tiscali account from a gmail account and these have not arrived. Although I view emails using Outlook I have also logged onto web mail and confirmed that these emails are not there either. I have been told by friends that their emails to my tiscali address are being returned undelivered. My wife has the same problem with her tiscali email address not receiving emails other than those sent from talktalk or tiscali.

Please fix this problem quickly.

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5 REPLIES 5

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 6

Hello,

 

I'm glad to hear this, thanks for confirming 🙂

 

Michelle

 

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ALM-Lancs
Repeat Guest
Private Message TalkTalk
Message 2 of 6

Yes, all appears to be working this morning - lots of emails from yesterday and a test message sent from gmail this morning arrived within a minute.

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Message 3 of 6

Morning,

 

Has there been any change since your last post? Have any emails now come through?

 

Thanks

 

Michelle

 

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

I've just been notified this issue should be resolved now. If you're still having trouble with it please let me know. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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jbuchanangb
Philosopher
Private Message TalkTalk
Message 5 of 6

There is a very specific fault in the interface between tiscali.co.uk and the rest of the email world, which means emails originating from Microsoft or Google based email services is not getting through to addresses on tiscali.co.uk. There are now upwards of two dozen individual user reports here in the community, and I spent an hour using online chat on Saturday morning to report the fault to Talktalk. We can only hope that when one of the Talktalk staff arrives on the Community on Monday morning, someone will start getting it fixed.

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.
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