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email support

Ask us about your TalkTalk email account and Webmail.

Is email from TalkTalk a scam?

Wolves1877
First Timer
Private Message TalkTalk

on ‎08-12-2024 08:17 PM - last edited on ‎08-12-2024 08:22 PM by

Private Message TalkTalk

Message 2 of 2

I have received an email claiming to be from TalkTalk saying:-

We are disconnecting your old version of our Mailbox email accounts as of December 10th, 2024.
 
You are required to re-login below and confirm your email is still active.
 
Kindly use the link below to secure your account update:
 
REMOVED LINK FOR SECURITY
 
Take a minute to update your webmail for a safer and full featured mailbox experience.
 
TalkTalk
Is this genuine or a scam link?
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fr8ys
Community Star
Private Message TalkTalk

on ‎08-12-2024 08:25 PM

Message 1 of 2

This is a scam. 

 

You should never post suspicious links on an open forum, especially as you have suspected it's a scam,  as others may click it and subsequently have issues.

 

If you check the sender's address it is not a TalkTalk address.

 

TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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