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email support

Ask us about your TalkTalk email account and Webmail.

Is my email account to be cancelled?

Sassie
First Timer
Private Message TalkTalk

yesterday

Message 3 of 3

I keep getting emails saying my email account is out of date and to click a link to see what to do next. The latest email came from New_Team. Is this a genuine email from Talktalk?

Labels:
0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message
In response to fr8ys

11 hours ago

Message 1 of 3

Hi sassie, its definitely a scam. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

fr8ys
Community Star
Private Message TalkTalk

yesterday

Message 2 of 3

Hi,

It's probably a scam.

If you hover over the senders details it's also unlikely to be a TalkTalk email address.

Whatever you do, do not click on any links.

TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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