email support

Sassie · ‎13-01-2025

I keep getting emails saying my email account is out of date and to click a link to see what to do next. The latest email came from New_Team. Is this a genuine email from Talktalk?

Ady-TalkTalk · ‎06-02-2025

Hi TerryNyorks, please start a new topic and delete any of those emails no matter who the sender is. No matter what the sender name it isn't going to be TalkTalk.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

TerryNyorks · ‎05-02-2025

Similar email now from ‘true potential’. Seems to be a scam

Ady-TalkTalk · ‎14-01-2025

Hi sassie, its definitely a scam.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

fr8ys · ‎13-01-2025

Hi,

It's probably a scam.

If you hover over the senders details it's also unlikely to be a TalkTalk email address.

Whatever you do, do not click on any links.

TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

email support

Is my email account to be cancelled?