@Martin07#, I have removed the displayed email addresses from your post - personal information details should never be displayed in the public thread but belong in the profile area.
I am a TalkTalk broadband customer but my Homecall e-mail is not recognised as being linked to my account. I have filled in the form that was in the link, but it doesn't look as though that information is going anywhere. Where can I resolve this issue quickly as I am no longer able to send e-mails from my Homecall mail account and this is my primary e-mail that I have used for years.
I have also filled a form for you, attaching both the email addresses you have provided, so we can stop any further communication regarding this movement from going your way.
@Martin07# Can you please try linking your email addresses using the following steps: 1. Please open apps.talktalk.co.uk 2. Select mailbox manager 3. Select add mailbox 4. Fill in the details on screen, once done, select create You should then see the user creation window showing basic details and providing options to copy the mail and the password. Please let me know if the above steps have been successful. Thanks
Hi there @Martin07# We are apologize for the inconvenience caused to you, due to the ongoing OX email migration we are unable to link your emails, however this is being worked on as a priority.
Have you put your email addresses in the private notes field?
If not please do so so that staff can action
Thank you
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
